![]() Regarding the problem you are encountering, we desperately hope to investigate the real manifestation or cause and then provide a solution in a targeted manner, however, the current information is too limited. In case you might need help urgently next time, we sincerely invite you to submit a callback request from the following link and we'll call back in your time zone from 9 am - 10 pm. ![]() Wondershare values each customer's benefit, and we'll keep improving and bring a better experience for our users. I understand that it is very important for users to get help timely when he/she has trouble using the product. Reply from Wondershare Updated 6 days ago Look forward to getting in touch with you! You are important to us, and we want to help as much as we're able to. After that, you'll not be charged again during the next billing period. ![]() If you don't want to keep this subscription, we invite you to go to your account center and cancel it manually. Anyway, we appreciate your feedback, we'll keep improving and then bring a better experience for our users. Just it went to your trash box, so you didn't check it timely. Besides, we'll send a reminder email to the customer before auto-renewal. To avoid any trouble caused by it, we have especially noted this point on the subscription page. Normally, the user will be auto-renewed if he/she subscribed to a monthly/quarterly/yearly plan and didn't cancel it manually, this is the reason you were charged again. ![]() Could you please send us your contact email after getting a request from Trustpilot? Regarding the auto-renewal payment, please let us explain it in more detail and see how we can help you solve the issue further. We desperately hope to further look into it and then provide some professional instructions or suggestions, however, the current information is too limited. Sadly to hear that you were unable to transfer WhatsApp files between IOS and Android completely. The completion of an operation results in a proper notification.Īll in all, Wondershare SafeEraser is an intuitive and user-friendly application that can help you to securely clean your device so that personal data doesn’t end up in the wrong hands.Reply from Wondershare Updated 3 days ago However, the program approximates the duration of each algorithm for your device in particular, so you’ll get an idea of how long it’s going to take. This is also the strongest of the methods, requiring a higher amount of time to complete. Moreover, there are three security levels for data wiping: the first one uses a 1-pass algorithm and takes very little time to complete, but it is also the least safe the second one is a medium-level method, using 2 passes in order to overwrite your files with random data, while the third one relies on the DOD 5220 standard, which is a military grade technology for erasing information. ![]() Next to this, it presents you with two different methods of erasing data: the first one removes all the existing files, while the second one deals with already deleted items such as pictures, videos, call logs and SMS messages. Wondershare SafeEraser automatically recognizes your device model and lists its OS version, alongside details on capacity. The program is compatible with a wide array of iOS devices, including iPhone, iPads and iPods and needs iTunes in order to be able to work with the connected gadget properly. Wondershare SafeEraser can help you erase everything on the gadget through safe and steady removal methods. It is fit for when you want to resell or donate your phone, but you wish to avoid exposing your personal data to someone else. Wondershare SafeEraser is a powerful and reliable application designed to wipe the contents of your iOS device beyond recovery using military grade erasing algorithms that can’t be surpassed by recovery software. ![]()
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